ABOUT RESOLVED BOOKS

Financial Clarity for Businesses That Want to Grow

A Zambian professional services firm helping SMEs, family-owned businesses, entrepreneurs, and growing enterprises build stronger financial foundations.

Kasanga Sichone, Chartered Accountant founder at his desk in Lusaka, Zambia

Led Firm

OUR ORIGIN & PHILOSOPHY

Beyond Recording History — Deciding What to Do Next

Resolved Books is a Zambian professional services firm helping SMEs, family-owned businesses, entrepreneurs, and growing enterprises build stronger financial foundations.

Founded by Kasanga Sichone, a Chartered Accountant and member of CIMA and ZICA with over 10 years of professional experience, we combine professional accounting expertise with practical business insight to help business owners understand their numbers, strengthen their financial systems, and make better decisions.

“We believe that good financial information should not simply record what has happened — it should help businesses decide what to do next.”

THE PROBLEM & THE SOLUTION

Why We Exist

Running a business without reliable financial information makes decision-making harder than it needs to be.

Many growing businesses have transactions, invoices, employees, customers and suppliers, but lack timely and meaningful financial information that tells them:

True Profitability

How profitable the business really is

Profit Drivers

Where money is being made or lost

Obligations & Receivables

What the business owes and what it is owed

Cash Flow Sustainability

Whether working capital and cash flow are sustainable

Target Performance

How the business is performing against expectations

Strategic Decisions

What operational decisions need to be made next

Resolved Books Exists to Close That Gap

We help business owners move from simply keeping financial records to using financial information as an active management tool.

CORE PRINCIPLES

What We Believe

Financial clarity creates better businesses.

We believe professional financial management should not be reserved for large corporations with extensive finance departments.

SMEs and family-owned businesses need accurate books, reliable reporting, effective financial systems, and sound advice just as much as larger organisations do. Our role is to make those capabilities accessible and practical for growing businesses.

Accounting should support decisions.

Bookkeeping is important, but bookkeeping alone is not enough. Financial information becomes valuable when it helps an owner understand performance, manage cash, control costs, plan ahead, and identify opportunities.

That is why our approach connects bookkeeping, reporting, compliance, and business advisory into a unified management solution.

TARGET CLIENTS

Who We Serve

We understand that every business is different. Our approach is built around the size, stage, structure, and needs of each client.

Cost-Effective Finance Dept

SMEs

Businesses that need professional financial systems without the cost of maintaining a large internal finance department.

Key Deliverables & Value

Outsourced bookkeeping & monthly P&L / Balance Sheets
ZRA Smart Invoice, VAT, TOT & statutory filings
Saves 60%+ vs maintaining an internal finance team

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Structure & Continuity

Family-Owned Businesses

Businesses seeking greater financial visibility, accountability, structure, and continuity as they grow across generations.

Key Deliverables & Value

Strict separation of owner personal & business finances
Multi-generational reporting, cash budgets & governance
Quarterly CA advisory & profit distribution planning

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Day-One Foundations

Entrepreneurs & Start-Ups

Business owners who want to establish sound financial practices, proper bookkeeping, and statutory compliance from the beginning.

Key Deliverables & Value

Cloud accounting setup & customized Chart of Accounts
EFD & ZRA TaxOnline compliance ready from day one
Unit economics, margin modeling & burn rate control

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Systems & Scaling

Growing Enterprises

Businesses moving from informal or owner-dependent processes towards more structured systems and professional management.

Key Deliverables & Value

Transition from manual spreadsheets to automated MIS systems
Inventory absorption costing (BOM) & WIP stock tracking
12-month rolling cash flow models for expansion

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Kasanga SichoneChartered Accountant | CIMA | ZICA

FOUNDER

“

GOOD FINANCIAL MANAGEMENT IS NOT SIMPLY ABOUT KEEPING ACCURATE RECORDS. IT IS ABOUT TURNING FINANCIAL INFORMATION INTO BETTER DECISIONS.

LEADERSHIP & EXPERTISE

Kasanga Sichone

Chartered Accountant & Founder • Member of CIMA & ZICA

Resolved Books was founded by Kasanga Sichone, a Chartered Accountant and business development professional with over 10 years of experience in accounting, financial management, business advisory, and organisational development.

Kasanga is a registered member of the Chartered Institute of Management Accountants (CIMA) and the Zambia Institute of Chartered Accountants (ZICA).

His professional experience spans manufacturing, retail, services, education, and SME environments, providing practical exposure to the financial and operational challenges faced by organisations at different stages of development. His expertise covers financial management, budgeting, financial reporting, business analysis, planning, management information systems, and advisory services.

CIMA CharteredZICA Registered10+ Yrs Multi-SectorSME & Corporate Advisory

THE RESOLVED BOOKS DIFFERENCE

Professional Expertise. Practical Advice. Clear Communication.

We believe the value of a financial services firm is not measured only by whether the books balance. It is measured by the clarity, control, and growth delivered to the client.

Understands Financial Position

Gain complete clarity on balance sheets, P&L, and working capital buffers.

Receives Information on Time

Month-end management reports delivered promptly to drive active decisions.

Makes Better Decisions

Data-backed financial insights to guide pricing, expansion, and cost management.

Has Stronger Controls

Robust internal checks, POS audits, and stock reconciliation routines.

Anticipates Financial Challenges

Proactive cash flow forecasting to avoid liquidity squeezes before they happen.

Has Systems That Support Growth

Scalable cloud bookkeeping that evolves seamlessly as your enterprise scales.

“We aim to become more than an external bookkeeper — we aim to become a trusted financial partner to the businesses we serve.”

Our Mission

To provide accessible, professional, and practical financial services that give business owners the clarity and confidence to make better decisions.

Our Vision

To become a trusted financial services partner for Zambian SMEs and growing businesses, helping them build the financial systems, information, and management capability required for sustainable growth.

Resolved Books professional advisory team collaborating in Lusaka, Zambia

LONG-TERM STRATEGY

Our Growth Roadmap

How we plan to expand our services, empower more communities, and establish ourselves as Zambia's primary SME financial partner.

Years 1 – 2YOU ARE HERE (CURRENT PHASE)

Establish a Strong Foundation

Establish a strong Lusaka base with 20–30 core clients across manufacturing, retail, and services. Build playbooks optimized for compliance and cloud workflows.

Years 3 – 4

Regional Expansion

Expand operations and team into the Copperbelt & Ndola regions. Launch specialized tax advisory services to assist growing companies.

Years 5+

Full Investment Advisory

Add corporate financial planning and investment advisory. Pursue SEC licensing and build regional partnerships across neighboring countries.

10-Year Vision

Zambia's Most Trusted Partner

Position Resolved Books as Zambia's most trusted bookkeeping and advisory partner for SMEs and family businesses.

TAKE THE NEXT STEP

Ready to Get More Clarity From Your Numbers?

Your financial records should do more than satisfy compliance requirements. They should help you understand your business, manage it better, and plan for what comes next.

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